Credit/Debit Card Security

Shopping at BBC Shop is safe and guaranteed. All the information that you enter is private and secure. The BBC places great importance on maintaining the security of the information that you provide and for this reason we use advanced Internet security system to safeguard your data. All the data that you send through, including your name and address, is encrypted and converted into code before it is transmitted across the Internet. Therefore in the extremely unlikely event that the data should be intercepted, it would be encrypted and difficult to decipher.

The BBC Shop also checks the authenticity of the credit card details when they are entered.

In the event of unauthorised use of your credit card or debit card most banks and credit card companies either cover the charges that result or may limit your liability to £50.

Do not send credit/debit card details via standard email, as this is not secure, please use the online shop or telephone us to place your order. In the unlikely event of unauthorised card use please be sure to contact your card issuer immediately as per your contractual arrangement with them.