Purchase by phone or post

Due to the nature of download delivery it is not possible to order downloads via phone or post. Downloads require you to be logged into the BBC shop and the BBC Shop Download Manager to be installed on the PC you wish to download the product to. The two interact to ensure the correct order is despatched – when ordering by phone or post, the first half of this vital security check (being logged into the BBC Shop) cannot happen.

Shopping with the BBC Shop is safe and we ensure the highest level of security throughout the site, especially with regards to credit card purchasing.