View your orders

My Account contains a record of all orders you have placed through BBC Shop.com. Through My Account you can track the progress of your orders, cancel item(s) from orders or view your order history.

To view an order:

• Go to My Account and sign in using your email address and password
• From the menu on the left hand side click ‘View My Orders’ in the 'Order Information' section
• You will be taken to a list of all your orders and you should then click on the 'View Order' button under the order you wish to track

Need to cancel all or part of your order? Click here.